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Books with the subject: Customer Services
Up to 20 books are listed, in descending order of popularity
The Innovator's Dilemma
Clayton M Christensen
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Fish!: A Remarkable Way to Boost Morale and Improve Results
Harry Paul
,
John Christensen
,
Stephen C Lundin
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Raving Fans: Revolutionary Approach to Customer Service (One Minute Manager S )
Ken Blanchard
,
Sheldon Bowles
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Truth, Lies and Advertising : The Art of Account Planning
Jon Steel
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Truth, Lies and Advertising : The Art of Account Planning
Jon Steel
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The Fred Factor: How passion in your work and life can turn the ordinary into the extraordinary
Mark Sanborn
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This is Marketing: You Can’t Be Seen Until You Learn To See
Seth Godin
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Bangalore Tiger
Steve Hamm
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Fish! Tales
Stephen C Lundin
,
John Christensen
,
Harry Paul
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Fish! A Remarkable Way to Boost Morale and Improve Results
Stephen C Lundin
,
Harry Paul
,
John Christensen
Info/Buy
Be Our Guest: Perfecting the Art of Customer Service
Disney Institute
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The Handbook of Logistics and Distribution Management
Alan Rushton
,
Phil Croucher
,
Peter Baker
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Are You Being Served Yet?: Customer Service Evolution
Ron Berger
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Passionate and Profitable: Why Customer Strategies Fail and 10 Steps to Do Them Right!
Lior Arussy
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The Relationship Edge in Business: Connecting with Customers and Colleagues When It Counts
Jerry Acuff
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Confessions of a Call Center Gal
Lisa Lim
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(7L) The Seven Levels of Communication
Michael J Maher
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What's Your Problem?
Jon Yates
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Passing Your ITIL, Intermediate Exams
Stationery Office (Great Britain)
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Customer for Life: How to Turn That One-Time Buyer into a Lifetime Customer
Sewell
,
Brown
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