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Books with the subject: Consumer Satisfaction
Up to 20 books are listed, in descending order of popularity
Raving Fans: Revolutionary Approach to Customer Service (One Minute Manager S )
Ken Blanchard
,
Sheldon Bowles
Info/Buy
Inspired: How To Create Products Customers Love
Marty Cagan
Info/Buy
The Agenda: What Every Business Must Do to Dominate the Decade
Michael Hammer
Info/Buy
Passionate and Profitable: Why Customer Strategies Fail and 10 Steps to Do Them Right!
Lior Arussy
Info/Buy
Lean Six Sigma for Service : How to Use Lean Speed and Six Sigma Quality to Improve Services and Transactions
Michael L George
Info/Buy
If Disney Ran Your Hospital: 9 1/2 Things You Would Do Differently
Fred Lee
Info/Buy
Lean UX: Designing Great Products with Agile Teams
Jeff Gothelf
,
Josh Seiden
Info/Buy
The New Rules of Retail: Competing in the World's Toughest Marketplace
Robin Lewis
,
Michael Dart
Info/Buy
The Lean Product Playbook: How to Innovate with Minimum Viable Products and Rapid Customer Feedback
Dan Olsen
Info/Buy
Brains on fire
Robbin Phillips [et al ]
Info/Buy
Crowning the customer
Feargal Quinn
Info/Buy
Managing Expectations: Working with People Who Want More, Better, Faster, Sooner, Now!
Naomi Karten
Info/Buy