You can't compete globally unless you have appropriate communication skills.
Well the specific role of the World Bank is to be ready with financial assistance immediately after this emergency takes place because you need to reconnect water, you need to reconnect power, you need roads, you need bridges, and that has to be done urgently.
My observation on most people in national governments is that they have very little interest in and very little knowledge of the multinational institutions.
I was deeply concerned then, and have become more concerned since, that unless we can deal with the questions of development and the questions of poverty, there's no way that we're going to have a peaceful world for our children.
If you enter the World Bank office in Washington, D.C., you will see written on the left wall, 'The purpose of the World Bank is to fight poverty with passion.' I had it put up there because I wanted something that unites us as an institution.