Books with the subject: Customer Services

Up to 20 books are listed, in descending order of popularity

The Innovator's Dilemma

Clayton M Christensen

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Fish!: A Remarkable Way to Boost Morale and Improve Results

Harry Paul, John Christensen, Stephen C Lundin

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Raving Fans: Revolutionary Approach to Customer Service (One Minute Manager S )

Ken Blanchard, Sheldon Bowles

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Truth, Lies and Advertising : The Art of Account Planning

Jon Steel

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Truth, Lies and Advertising : The Art of Account Planning

Jon Steel

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The Fred Factor: How passion in your work and life can turn the ordinary into the extraordinary

Mark Sanborn

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This is Marketing: You Can’t Be Seen Until You Learn To See

Seth Godin

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Bangalore Tiger

Steve Hamm

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Fish! Tales

Stephen C Lundin, John Christensen, Harry Paul

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Fish! A Remarkable Way to Boost Morale and Improve Results

Stephen C Lundin, Harry Paul, John Christensen

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Be Our Guest: Perfecting the Art of Customer Service

Disney Institute

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The Handbook of Logistics and Distribution Management

Alan Rushton, Phil Croucher, Peter Baker

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Are You Being Served Yet?: Customer Service Evolution

Ron Berger

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Passionate and Profitable: Why Customer Strategies Fail and 10 Steps to Do Them Right!

Lior Arussy

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The Relationship Edge in Business: Connecting with Customers and Colleagues When It Counts

Jerry Acuff

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Confessions of a Call Center Gal

Lisa Lim

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(7L) The Seven Levels of Communication

Michael J Maher

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What's Your Problem?

Jon Yates

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Passing Your ITIL, Intermediate Exams

Stationery Office (Great Britain)

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Customer for Life: How to Turn That One-Time Buyer into a Lifetime Customer

Sewell, Brown

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